Swapfiets Eindhoven

• Monday: 10:00 AM – 6:30 PM
• Tuesday: 10:00 AM – 6:30 PM
• Wednesday: 10:00 AM – 6:30 PM
• Thursday: 10:00 AM – 6:30 PM
• Friday: 10:00 AM – 6:30 PM
• Saturday: 12:00 – 5:00 PM
• Sunday: Closed

Google Reviews

• Ezekiel Kyriakou — 23-05-2025

  Rating: 4 / 5

  Great service by the employees at Swapfiets, they took the time to explain everything, and in english which I’m thankful since I don’t speak the language yet. Only complain is with the e-bike, the power 1 doesn’t give enough support specially starting from a stop, and since the pedals are also used as brakes, you can’t back pedal to reposition them and make it easier to start from a stop. Aside from this the bike rides nice and looks nice.

• Thomas L — 11-02-2025

  Rating: 5 / 5

  Easy pick-up process, bike use was great. Had a minor issue with the subscription cancelling but was resolved by Mario from their contact center in an appropriate manner. Would recommend it if you are in Eindhoven and need a proper and reasonable priced bike.

• Mark Dixon — 28-04-2025

  Rating: 1 / 5

  Stay away from this company. You can buy a second hand, perfectly serviceable bike for the cost of 1 months subscription. They have no empathy or kindness. My story: Took out my own sub in late 2019. Process was relatively straightforward. 2020 was a difficult year for everyone. Coronoa came, WFH mandates came, Lockdowns came. My father in the UK was sick and i couldnt travel back. Was emotionally overwhelmed. I honestly forgot i even had the subscription as the bike was holed up in Utrecht CS and i had other things on my mind. Fast forward 2024 and im audting my finances and discover im still paying for a subscription (paid them almost 1500 euros by now). So i contact their customer service, explain my situation and ask for either a replacement bike, or to cancel my subscription (figured paying them 1.5k euro would be more than enough to offset the cost of one bike.. and they can see that ive requested no service of this bike, or repairs etc in this 5 year period). Unfortunately, the company lacks all empathy or decency. My options are to pay them monthly for the rest of time, or declare the bike lost and pay their fine (which they will not wave due to my circumstances). I appreciate that some of this is certainly my own fault, but ive never dealt with such an emotionless and unwilling to compromise company before.

• Kenneth Price — 12-06-2025

  Rating: 3 / 5

  Good service at pickup. Bikes not in the best condition. Also upcharge to cover theft or loss not clear. For such a monthly expense, i expect nicer equipment.

• Kitsune kaze — 20-02-2025

  Rating: 1 / 5

  I was deceived!!! I go there to rent a bike and i ask the flexible contract, that I could cancel the contract at any time. But that not happen! they gave me the contract which had a 6 month subscription! I don't speak Dutch so i didn't understand the contract because it was Dutch, so i sign and I trusted the store employee. When I wanted to cancel after 4 months, They told me I couldn't cancel because I had signed the 6 month contract to my surprise. I said that the store employee i was deceived me and wanted my subscription to be cancelled. but they didn't care and said that was my problem and that they weren't going to cancel. They force me pay more 2 months and i didn't use the bike for that 2 months. If you don't understand Dutch, don't sign contracts, I've already learned my lesson because people can deceive you.