Fiets-Exclusief
Adres: H. Kamerlingh Onnesweg 12, 2408 AW Alphen aan den Rijn, Netherlands
Telefoon: 0172 477 070
Website: https://www.fiets-exclusief.nl/
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Rating: 4.6 / 5 (57 beoordelingen)
Google Reviews
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Den Haghezul — 28-04-2024
Rating: 1 / 5
2800 euro i bought a new Van Dijck Leto bike, guess what, they sent me a defective bike. Because of the terms and conditions, i'm the one who should pay the train to go there. From Gennep . The battery is barely going inside of the frame, they told me to punch it. Maybe it's not even the right battery, because it is very fast losing percent of power . Brakes, a strange sound coming, maybe lichid or i don't know what. Fiets Exclusive it's a major scam platform, i advise you to watch out
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Adam Sébire — 16-02-2014
Rating: 5 / 5
This company was a pleasure to do business with, unlike a certain other bicycle company in Amsterdam. Replies to emails were helpful, they got the Gazelle in stock within two days of my order at the best price I could find in the whole of Holland, and allowed me to save €29 by collecting it in person (1hr from A'dam by train). It was assembled and waiting for me right on time, and they agreed that I could post the VAT invoice back, stamped upon my exit from the EU, and they would arrange a refund for that amount (21% in NL) to my credit card, which more than pays for the cost of taking a bike on Korean Air. They even had bike boxes for €10, half the cost at the airport. Finally, they were extremely helpful when I noticed the gears had slipped out of alignment, and even called a technician who'd clocked off, back in to show me how to deal with it if it happened again. The one gripe is that they put their sticker on the back mudguard but you could probably ask them not to. Overall, highly recommended!
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Pablo Drie — 07-05-2025
Rating: 5 / 5
Helped today by Fabio, he was super friendly and had answers to all my questions (even though the bike had to be ordered online and he cannot/is not allowed to deliver it), he really took the time for me. Top experience
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Joop van der Heijden — 15-12-2024
Rating: 5 / 5
Both the home delivery and the first free adjustment of my Gazelle Eclipse at the branch in Leiden were carried out perfectly. I am completely satisfied
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Melanie und Kai König — 01-02-2019
Rating: 5 / 5
I can't say much about the store, but the online shop and customer service are simply top. We ordered our bikes here in the online shop and the shipping was a bit high, but that didn't bother us because the bikes were still cheaper than in a shop here. Or rather, it wasn't available anywhere here. We first had to contact you about shipping and whether it would be delivered to Germany at all. Customer service was always friendly despite some language problems 👍. Delivery was very quick considering the distance. We love our new bikes. Many thanks to the Aanbiedingsfiets team