Place Results

Brass Hotel

Adres: Janskerkhof 19, 3512 BM Utrecht, Netherlands

Telefoon: 030 760 0777

Website: http://www.brasshotel.nl/

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Rating: 4.5 / 5 (282 beoordelingen)

Google Reviews

  • Hania Kwiendacz06-06-2025

    Rating: 4 / 5

    Our stay at Hotel Brass was very charming, we loved the room and its location. However, we didn't enjoy the fact that doors only opened after using your smartphone and there was no physical key. The rooms' door also couldn't be locked from the inside which made us feel a bit unsafe.

  • Malina Cusnir22-04-2025

    Rating: 4 / 5

    Very good location and clean rooms. It can get noisy at times as you can hear what people are talking in the hallways or nearby rooms.

  • Arina Rogozina15-07-2024

    Rating: 3 / 5

    We had a bad experience during our stay. It was impossible to sleep because of the noise from downstairs (the hotel restaurant). We found the earplugs in the room (provided by the hotel), but we were not advised beforehand that we would need them due to the noise. As a result, we couldn’t sleep and rest until very late at night. The room is nice but starting to show its age. For the price we paid, it was definitely not worth it. The communication with the hotel wasn’t very pleasant. First, I received an email saying they couldn’t contact me because I didn’t provide my contact details through Booking.com. However, I booked directly with the hotel and provided all my contact details from the beginning. Later, we asked if we could leave our luggage until 12, and they agreed, but when we arrived back earlier, there was no one available, so we had to wait until 12. The person who came to assist us repeatedly mentioned the favor they were doing by coming specifically for us. It doesn’t justify paying this amount of money for bad service and an unpleasant stay.

  • chloe white10-10-2024

    Rating: 3 / 5

    Nice minimal rooms, but not much storage for clothes etc. great location. Only issues is there’s 3 bars beside you, which open to 4am so getting to sleep is impossible. They provide ear plugs but not really helpful when people are drunk and shouting outside your window at 1am. If you’re wanting a hotel that’s quiet this is not the place

  • Maurizio Morini09-07-2024

    Rating: 3 / 5

    The place is globally nice, rooms are absolutely clean and tidy. If you have any issues with steep and dangerous stairs to reach your room, don't go there. If i can suggest some simple improvements: 1) not having a basic storage room is a problem expecially for one-night clients; 2) a curtain in the bathroom would be great; 3) in our experience, digital keys are not working or the door remains open, only lockable with hard locker. But Utrecht is such a beautiful city that everything is cured ..

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